j7j Privacy Policy

Last Updated: January 2026

At j7j, we take the privacy and security of our players very seriously. This Privacy Policy governs how j7j collects, processes, stores, and protects the personal information you provide when you register an account, make deposits or withdrawals, play games, or otherwise interact with our platform at j7j.bio. By accessing or using the j7j platform, you acknowledge that you have read and understood the terms of this Privacy Policy. We encourage you to review this document carefully and contact our support team if you have any questions.

1. Information We Collect

When you create an account or use our services at j7j, we may collect the following categories of personal information:

• Identity information: full name, date of birth, nationality, and government-issued identification documents for KYC verification purposes.
• Contact information: email address, phone number, and residential address including city (e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Financial information: payment method details associated with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or other supported payment providers — sufficient only to process transactions.
• Technical information: IP address, browser type, device identifiers, operating system, and session data automatically collected when you access j7j.bio.
• Behavioural information: game history, betting patterns, deposit and withdrawal records, bonus usage, and other activity logs generated during your use of the platform.

2. How We Use Your Information

j7j processes your personal data for the following lawful purposes. We collect only what is necessary to deliver our services safely and responsibly.

Service Delivery and Account Management

We use your information to register and maintain your account, verify your identity in compliance with our KYC obligations, process deposits and withdrawals via bKash, Nagad, Rocket, and other payment methods, and provide access to cricket betting, live casino games, slots, crash games, and fish games.

• Authenticating your login sessions and protecting your account from unauthorised access.
• Notifying you of important account events such as successful deposits, withdrawal confirmations, and security alerts.
• Responding to your support requests and resolving disputes in a timely and fair manner.
• Personalising your gaming experience based on your preferences and activity on the platform.

Responsible Gaming and Fraud Prevention

Your activity data is also used to uphold our responsible gaming commitments and protect the integrity of the platform:

• Monitoring for signs of problem gambling and flagging accounts that may require intervention or self-exclusion assistance.
• Detecting, investigating, and preventing fraudulent transactions, bonus abuse, collusion, and other forms of prohibited activity.
• Enforcing our Terms and Conditions, including age verification to confirm that all players are 21 years of age or older.

3. Legal Basis for Processing

j7j processes your personal data on the following legal grounds:

• Contractual necessity: processing required to fulfill our agreement with you when you register and use the j7j platform.
• Legal obligation: processing required to comply with applicable anti-money-laundering (AML) and KYC obligations.
• Legitimate interests: fraud prevention, platform security, and improving user experience in ways that do not override your fundamental rights.
• Consent: where we rely on your consent for specific optional activities such as marketing communications, you may withdraw that consent at any time by contacting our support team.
• Vital interests: in exceptional circumstances where processing is necessary to protect life or prevent serious harm.

4. Sharing of Your Information

j7j does not sell, rent, or trade your personal data to any third party for commercial gain. We may share your information only in the following limited circumstances: with trusted payment processors (such as bKash, Nagad, and Rocket operators) strictly to facilitate financial transactions; with identity verification and KYC service providers who are contractually bound to handle your data securely; with game content providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and NetEnt, only to the extent necessary to deliver game functionality; and with law enforcement or regulatory authorities if we are legally required to do so. All third-party partners who receive personal data from j7j are required under written agreement to use that data solely for the purpose for which it was disclosed and to maintain appropriate security standards.

5. Cookies and Tracking Technologies

j7j uses cookies and similar tracking technologies to improve your experience and ensure the platform functions correctly. The types of cookies we use include:

• Essential cookies: required for the platform to operate, including maintaining your logged-in session and remembering your language preference.
• Analytics cookies: help us understand how players navigate the site so we can improve page performance, content relevance, and overall usability.
• Preference cookies: remember settings such as your selected language (English or Bangla) and display preferences so you don't need to re-enter them on every visit.

6. Data Retention

j7j retains your personal data for as long as your account remains active or as required to provide our services. In cases where your account is closed or your data is no longer needed for service delivery, we will retain records for a minimum period required to comply with our legal and regulatory obligations. Financial transaction records are typically retained for a period of five (5) years in line with standard anti-money-laundering requirements. Where data is no longer required and retention is not legally mandated, j7j will securely delete or anonymise it.

7. Data Security

The security of your personal data is a top priority at j7j. We implement a range of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction.

Encryption

All data transmitted between your device and j7j.bio is encrypted using SSL (Secure Socket Layer) technology. This ensures that your account credentials, payment details, and personal information cannot be intercepted during transmission. Our servers are hosted in secure data centres with restricted physical access, multi-factor authentication for administrative access, and continuous intrusion monitoring.

Access Controls

Access to your personal data within j7j's systems is restricted on a strict need-to-know basis. Staff who require access to perform their job functions are granted the minimum level of access necessary. All staff with access to personal data are trained on data protection obligations and are bound by confidentiality agreements. Despite our best efforts, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your j7j account and to contact us immediately if you suspect any unauthorised access.

8. Your Rights

As a user of the j7j platform, you have the following rights with respect to your personal data: the right to access a copy of the personal data we hold about you; the right to request correction of any inaccurate or incomplete personal data; the right to request deletion of your personal data where it is no longer necessary for us to retain it; the right to restrict or object to certain types of processing; and the right to data portability where technically feasible. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified requests within a reasonable timeframe. Note that certain rights may be limited where we have a legal obligation to retain or process your data.

9. International Data Transfers

Some of our third-party service providers may be based outside of Bangladesh. Where personal data is transferred internationally, j7j takes reasonable steps to ensure that appropriate safeguards are in place. This may include:

• Transferring data only to countries or service providers that offer equivalent levels of data protection to those applicable in Bangladesh.
• Using contractual data transfer agreements that bind receiving parties to the same data protection standards applied by j7j.
• Limiting the scope of data shared internationally to only what is strictly required for the service in question.
• Ensuring that any sub-processors engaged by our partners adhere to the same data protection obligations.

10. Children and Minors

j7j is strictly an adult platform. You must be 21 years of age or older to register an account and use our services. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that information and close the associated account. Parents and guardians who believe their child may have accessed j7j are encouraged to contact our support team without delay.

11. Changes to This Privacy Policy

j7j reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users by email. Your continued use of the j7j platform after any change is posted constitutes your acceptance of the revised Privacy Policy. We recommend that you review this policy periodically to stay informed about how we protect your personal information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way j7j handles your personal data, please contact our data support team. We are available 24/7 in both English and Bangla, and we guarantee a response within 2 hours. You can reach us at: [email protected]. We value your trust and are committed to addressing your privacy concerns promptly and transparently.